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Studio Policy

1. Membership & Registration:
This Policy is an agreement between the adult student or parent/legal guardian of a minor student) here in after referred as (student) and Sing Like The Pros Studio hereafter (SLS).

An annual Membership Fee of $30 is charged at the initial registration. The Membership Fee will be renewed on the one year anniversary date, unless Membership Change Notification Form is completed, signed and submitted to Sing Like The Pros Studios (SLS). Changes in Membership options are allowed, please see (Membership Changes and Cancellations) below.
Pricing for Voice Lessons are as follows:
Voice Training-Voice Lessons In Oakland-Speech Level Singing (SLS)
2. Monthly Tuition:
Memberships cannot be placed on hold, rolled-over to any month in the future or pro-rated. The Monthly Tuition will be automatically debited from the student’s bank account or credit card on record on the 1st of every month, and is non-refundable. For any NSF fees a non-refundable $25 NSF fee will be charged. It is understood the NSF fee it subject to collections processes.
3. Membership Changes and Cancellation Policy:
The student may change or cancel the Membership by filling out and submitting an online Membership Change and Cancellation Notice 15 days prior to the next month. All changes and or cancellations must be submitted online and not in any other format. Oral communications via phone or in person is not acceptable. The student may pay a $90 expedited processing fee to cancel their membership which will be effective immediately. Sing Like the Pros reserves the right to terminate any student’s voice lessons and or agreement at any time. In such cases an appropriate pro-rata refund will be issued if necessary. Membership Change Form
4. Voice Lesson Absences & Rescheduling Policy:
SLS will work with you to schedule the most convenient times for your voice lessons. Therefore, regardless of circumstances, voice lessons not rescheduled at least 24 hours prior to the start time will be forfeited, cannot be rescheduled. Scheduled appointments can be officially rescheduled at least 24 Hours prior to start time of the lesson via email: Contact Alexys or text message/phone call/voice message at 415.255.1655 or by going to the online scheduler (recommended) and rescheduling it. The student must reschedule the make-up lesson at least 30 days from the lesson’s initially scheduled date. Go here to schedule or in the case of (rescheduling at least 30 Days after initially scheduled lesson): Scheduling/Rescheduling. If the instructor needs to cancel a lesson, a make-up lesson may be scheduled at a mutually convenient time, or a refund will be issued.

Group Lessons - Unattended group lessons are forfeited, not eligible for rescheduling and non-refundable.
5. Student Expectations:
Recorded Media - The student is expected to bring a Thumb-Drive to every voice lesson for the purpose of recording the voice lessons and practicing in between lessons. Please bring a Thumb-Drive that is unformatted or one that does not contain valuable digital content. The Thumb-Drive must be (re)formatted the very time 1st time of usage. These recordings are for your personal & private use only. The student agrees not to publish or allow to be published any recorded voice lesson or class in any public domain or on the internet.
Practicing - The student acknowledges his/her expectation of practicing at least 3 times a week for a minimum of 15 to 20 minutes each practice session.
Song Lyrics - Please know all lyrics to the songs you are working on. It is unproductive when the student is unfamiliar with the song’s lyrics and format. Please bring two copies of the lyrics printed out and double spaced to the voice lesson for maximum student progress.
SLS - has connections to leaders in the music industry. From time to time Master Classes will be scheduled and students are encouraged and expected to avail themselves to these industry related workshops, seminars and performance events. Vocal Lessons - are conducted in person or online via Skype, to students age 8 & above with the means to take lessons. Sing LikeThe Pros Studios (SLS) provides lessons in person located at: availability & location.
Lost/Stolen Items & Personal Injury - SLS conducts business in a safe and secured environment. Lost/stolen items or personal injury inside or outside of SLS’ business location is not the responsibility of SLS. Substitute Instructor – The student understands that a substitute voice instructor may be provided in the event the original instructor is unavailable. If a substitute instructor is unavailable, a credit for the missed voice lesson(s) or class(es) will be applied to the student’s account or refund issued.
6. Tardiness • Holidays • Wrap-Up:
TardinessIf the student arrives late to the voice lesson, the lesson will still end at its appointed time and there will be no make-up for the loss time. Please be on time for your voice lesson.
HolidaysUnless prior notice is given by APVS please assume that lessons are scheduled as usual during any holiday. The student be notified of studio closures various holiday’s or the holiday’s will be blocked from scheduling online.
Wrap-Up-Time
All teaching time must end 3 - 5 minutes prior to the session’s end to finalize the recorded media, give final instructions, and for any other matters as necessary. If the previous lesson runs late, you will be given your full-allotted time.
7. Refund Policy:
All sales are final, no refunds except in cases noted herein this agreement. 24 Hour Cancellation Policy (Section 4 – Above applies). All sales are made through alexysparisproductions.com, alexysparis.com and/or voicelessonsonline.com and are governed by the state of California law.
8. Privacy Policy:
Sing Like The Pros Studio does not share contact or email addresses with any outside organizations. For OnLine purchases, proof of purchase will be provided via email immediately. For payments made using Paypal or Paymate, receipt will be provided from either of those two payment entities.
9. Customer Support:
If you have a question or concern, please send an email Contact, or you can call or text 415.255.1655. Thank You.
10. Reservation:
Sing Like The Pros Studio reserves the right to modify the Studio Policy at any time.